20 October 2006

Site of the Week/Month 19

Damn those 0870 numbers, as reported by the Times:

"AT AN outlandish 9p per minute for telephone calls that are usually answered by a computer, 0870 might be best described as the international dialling code for rip-off Britain.

But a computer expert has found a way to circumvent that national-rate number and is sharing his secrets with 10,000 people every day. The website www.saynoto0870.com lists 5,000 firms that publicise expensive numbers that often cost three times the cost of a call to a landline number. Callers enter a company name and the website reveals a local geographical number and sometimes even details of a free phone line for a business.

A search by The Times immediately found that TicketMaster’s information and booking line 0870 4000700 can be reached on 0161-385 3500. Similarly Barclaycard’s card protection service on 0870 0100578 can be reached on 023-92652222 and even by freephone on 0800 603060.

British Airways advertises its general helpdesk on 0870 8509850. But it can be reached more cheaply on 0191-490 7901. Its executive club has a freephone number: 0800 123111.

The site was founded by a publicity-shy government computer expert who wants to be known only as Daniel from Lancashire. He set it up five years ago after being incensed at how big companies ripped off their customers."

So site of the week is: www.saynoto0870.com

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